Free Member | Prime Member | |
|---|---|---|
| 10% off every order | ||
| Free standard shipping, no minimum | ||
| Return shipping fee reimbursement | ||
| 2X points | ||
| First access to sales and new products | ||
| New tier coupons | A$160 | A$320 |
| Special member prices | ||
| Birthday gift credit | ||
| Anniversary gift | Over sliver | No minimum |
| Free birthday gift | ||
| Thanksgiving giveaway | ||
| Your Cost | Free | From A$6/month |
Whether I can get refund for Jeulia Prime after I join it?
Jeulia Prime is not refundable.
What is the new tier coupon?
When your membership tier is upgraded (for example, Silver→Gold). We will send coupons to your email, which can be used at checkout.
What does 2x Points mean?
It means you will get 2x points for what you paid for your order. For example, if you paid $100 for your order, you will get 200 points, which is equal to $2 for your next purchase.
What is Free Standard Shipping No Minimum?
For the most countries, we offer free standard shipping (valued $9.90).
How do I use Jeulia Prime to place my order?
You just need to log in your account then you will enjoy Prime Pirce for any items (excluding daily deal items, Lab-grown diamond items, virtual items & lucky bag).
How can I get dedicated VIP service?
The service is only for Jeulia Prime members. All tickets from Prime members will receive 7x24 dedicated services.
What is Return Shipping Fee Reimbursements?
For Prime members, we'll reimburse you A$16 Store Credit automatically as the return shipping fee for your first return or exchange, as per request.
How do I get Free Birthday Surprise?
On your birth month, if you make a purchase, a free birthday surprise will be included in your order.（Only available for Prime Annual）
How do I get Thanksgiving Giveaway?
Thanksgiving Lucky Draw for Prime members: 100% win chance. Top prize is a free order. Email notifications sent 3 days post-event.
How do I get Anniversary Gift?
When you place an order during our annual anniversary event, a free anniversary surprise will be included in your order.（Only available for Prime Mermbers）If you are not a Prime Member, but your points tier is over sliver, you can still get free gift.